Shipping Policy
HOLIDAY SHIPPING CUTOFFS:
Holidays bring unpredictable shipping challenges, but we are doing everything within our power to make it as smooth and as fast as possible. Please commiserate along with us, it's NEVER our intention to have a package delayed, we want you to get as fast as you do.
To ensure you get your items in time for Christmas, refer to these cut-off dates for best chances of success.
*These are GUIDELINES, they are NOT Guarantees.
FAST SHIPPING (3-5 business days) - Order before Dec 17 - noon EST.
EXPRESS SHIPPING (2-4 business days) - Order before Dec 18 - noon EST.
UPS 2-Day (2 business days) - Order before Dec 20 - noon EST.
We offer FREE Standard Shipping on all orders over $100 that are being shipped within the United States.
We ask for your patience and understanding regarding shipping, many things are out of our control and we want nothing more than for you to have your Peaky Hat as quickly as possible.
Please note; NOT ALL ITEMS ship from our local warehouse, those special order items require additional shipping times and are not included in the below timelines. See the list at the bottom of this page.
International orders: These orders require additional time and delivery dates cannot be guaranteed due to the number of variables involved with weather, customs, and local delivery. Please allow for up to 3 weeks for delivery.
Thank you for your support, we are all in this together!
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US Shipping: Fast Shipping (3-5 business days) / Express (2-4 business days) / UPS 2-Day
(please note, for domestic shipping we use USPS Ground Advantage, USPS Priority Mail services, and UPS 2-Day)
International: Standard Shipping (Averaging around 8-15 business days, depending on region)
*We are not responsible for any duty/import/taxes/customs/etc charges you may incur.
We won’t rest until your Peaky cap is in your hands, or rather on your head.
Thank you for shopping with Peaky Hat, we truly appreciate our growing community.
It’s a journey to get your Peaky cap to you and we make the greatest of efforts to ensure that the journey is quick and painless, no matter where you live. When it comes to shipping we work hard to optimize the process, which includes daily deliveries to numerous customers around the world. This means that we keep our eye on quality while finding you the fastest and most affordable options and of course being responsive to you every step of the way.
We are family run business owned and operated out of Ohio, United States. Our hats are produced across the globe, depending on the style. Currently we have two facilities for fulfillment and warehousing. The majority of our items are located in our Dublin, Ohio facitlity and ship within 3-5 business days. We do keep a small amout of inventory for a select number of items in Yiwu, China (these items do require additional shipping time). If you have any questions, please contact us support@peakyhat.com.
We’ve split the time frame for order delivery into two parts so you can see the journey better:
Processing time – Following order confirmation, quality assurance and packaging, your order will be dispatched from the warehouse within 24-48 hours.
To our best ability;
Orders made Mon-Fri before Noon Eastern will ship same day.
Orders made Fri after Noon Eastern through Sunday will ship Monday.
This excludes holidays and special circumstances.
Shipping time – Once your order is on its way to you, the amount of time it takes depends on where you live and your shipping method. This is shipping time. Deliveries in the US are shipped and arrive in 2-5 days. International delivery can take anywhere between 8–15 business days.
Tracking your Order – This is our way of being with you on the journey and proving to you that we care how long it takes and that we’ll only be satisfied when you have your new item(s).
Occasionally the journey takes longer than expected and we wish it would always be as fast as a Peaky Blinder razor slash. But we do everything in our power to get your order to you on time we work very hard to gain and retain trust. We are not perfect, but we are working our asses off to get there.
For further information and any other queries, contact us - support@peakyhat.com for the quality of service we believe you deserve.
We are not responsible for any duty/import/taxes/customs/etc charges you may incur.
*the below information assumes the items are available and in stock.
MOST ITEMS SHIP FROM OUR WAREHOUSE IN PEORIA, IL - and are Eligible for FAST SHIPPING (3-5 Business Days), EXPRESS SHIPPING (2-4 Business Days), & UPS 2-Day
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SPECIAL ORDER ITEMS THAT REQUIRE ADDITIONAL SHIPPING & HANDLING TIMES. PLEASE ALLOW FOR 1-2 WEEKS FOR DELIVERY